Why is my subscription price going up?
The price change reflects rising server, infrastructure and supplier costs, as well as our continued investment in improving Joiin. We've added some significant new capabilities, including three-way forecasting (our most requested feature), AI-powered chat, summaries and agents, Report Packs, the Excel Add-In, global search and non-financial data. We've also expanded our range of integrations, including FreeAgent, Zoho Books and Stripe. All designed to help you get more out of your reporting.
How much is my subscription price going up?
Your new subscription price depends on the plan you choose and the number of companies included. We've outlined your new price in the email we've sent you, including when the change will take effect.
Do I need to do anything?
No. We’ll move you to Pro or Max automatically. You only need to act if you’d prefer a different plan.
When exactly will this happen?
On your next billing date, on or after November 1st. If you pay annually, that’s your renewal date, which may be several months away.
How do I choose a different plan?
Email us at support@joiin.co, and we'll make sure you are on the right plan at the right price.
Does the number of companies still affect my price?
Yes, as before. Your price is based on your plan and the number of companies you connect. The prices in your email and account are the total for all your companies.
I use multi-currency reporting. What happens if I move to Core?
Multi-currency isn’t included in Core. It won’t be available, including on reports you’ve already built with it. Save them as PDFs before you move so you keep a copy. If you report in more than one currency, choose Pro or Max.
What else do I lose if I move to Core?
Core includes consolidation, financial reporting, budgets, dashboards, Report Packs, AI chat and summaries. However, you'll no longer have access to features available in Pro and Max, including three-way forecasting, multi-currency reporting, global search, the Excel Add-In, non-financial data, the Stripe integration and AI agents. Advanced features such as the MCP server are exclusive to Max.
I use the API, Zapier, advanced FX or MCP. What do I need to do?
You'll have been automatically moved to Max. If you choose to switch to Core or Pro, please check any existing API or Zapier connections, as these features are only available on Max. If you move to a plan that doesn't support these connections, they'll stop returning data without displaying an error.
Can I change plan again later?
Yes, at any time. Moving up takes effect straight away. Moving down removes access to anything not included in the lower plan at the end of that billing cycle.
What happens if I add or remove a company?
Your price recalculates for the new company count on your plan. You’ll see the new amount before you confirm.
I’m on an annual plan. Does anything change now?
Your current subscription price won't change until your first renewal date after November 1st.